Beautiful quilts, made simpler.
Field & Loom

Returns

This is a starter policy for a small U.S. online shop. Please review it (ideally with a legal professional) before launch.

Unopened kits

Unopened, unused kits in original condition may be returned within 30 days of delivery. Please contact us first so we can help with your return.

Opened or cut fabric

Because fabric is cut for each order, we can't accept returns of opened kits or fabric that has been washed, cut or sewn.

Damaged or incorrect items

If something arrives damaged or isn't what you ordered, contact us within 14 days of delivery with your order number and a photo, and we'll make it right.

Refunds

Approved refunds are issued to the original payment method once the return is received. Original shipping charges are non-refundable, and return shipping is the customer's responsibility unless the item was damaged or incorrect.